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CRM consulting and implementation

From Digitalization Strategy to Technical Implementation

We design future-ready sales, service, and marketing processes and implement customized CRM solutions tailored to your business.

Your
CRM-Upgrade

Our CRM consulting and implementation services help you future-proof your sales, service, and marketing processes.
Together, we develop a digitalization strategy tailored to your business needs and guide you from initial planning to the successful implementation of your CRM solution.

Tailored Strategies

We develop a CRM strategy precisely tailored to your company's requirements and goals.

Optimized Workflows

Through process analysis and optimization, we ensure that your sales, service, and marketing operations become more efficient and effective.

Efficient Implementation

Our team handles the complete implementation of the CRM system, ensuring seamless integration into your existing structures.

How Do We Proceed?

01

Requirements Analysis

We start with a detailed consultation to understand your specific business requirements. Together, we define the goals you aim to achieve with your CRM solution.

02

Strategy Development

Together with you, we develop a digitalization strategy that takes your specific business goals and requirements into account.

03

Process Optimization

We enhance existing processes, identify automation opportunities, and design efficient workflows seamlessly integrated into your CRM system.

04

Technical Implementation

Our team translates strategic objectives into technical solutions and implements them efficiently and seamlessly within your organization.

Strategic CRM Consulting for Your Growth

Your CRM system is more than just a tool—it’s the key to building sustainable customer relationships and driving efficient business growth. Our CRM consulting and implementation go beyond mere technical setup: we work with you to develop a strategy that optimally supports your business processes, leverages your data effectively, and strengthens customer loyalty. From initial planning to technical integration, we guide you every step of the way, ensuring that your CRM solution not only works seamlessly but also creates value and secures long-term success.

Sustainable Implementation and Support

After successful implementation, you can secure comprehensive support for your CRM system with our Managed Services. Our Managed Services provide extensive support and continuous care, ensuring your solution remains future-proof and evolves with your needs. We offer long-term guidance to help you unlock the full potential of your CRM.

 

Ready to Transform Your Business?

Let’s discuss how Impact Implementations can help transform your business and unlock its full potential. Together, we’ll make a difference.

FAQ

The right time for a CRM implementation is when your business is growing, and you realize that your current processes are no longer sufficient to effectively manage customer relationships. If you feel that valuable sales opportunities or customer data are slipping through the cracks, a CRM system can help bring structure and clarity. A CRM is especially beneficial if you want to better coordinate and automate your sales, marketing, and service activities. By investing early, you establish a solid foundation for long-term growth and stronger customer loyalty.

Before implementation, it’s essential to understand your business processes and set clear objectives. We assist you in identifying the necessary steps and formulating a clear project goal to ensure a smooth implementation. Thorough preparation ensures that your team knows what to expect and can use the system effectively right from the start.

The cost of a CRM implementation varies depending on the project scope, system complexity, and specific requirements. To ensure your budget is maintained, we provide a detailed cost overview in advance and work closely with you to clearly define the project scope. In an initial consultation, we discuss your needs and prepare a proposal that aligns perfectly with your budget.

You maintain full transparency and involvement throughout the entire implementation process. We ensure that you are included in every step and regularly updated on progress. With open communication and frequent updates, you have the opportunity to make adjustments at any time, ensuring the project aligns perfectly with your expectations.